Contact us

How can I contact the British Red Cross Shop?

You can contact the British Red Cross Gift Shop by emailing or using the form on this page.

You can also reach us on 0344 89 300 90.

Please make sure to include your order number if you are getting in touch about a recent order.


Please note, for help with Assisted Daily Living products and Wheelchairs, please call 0344 7288144


We aim to respond to all email enquiries and online enquiries within one working day. 


UK Office address

British Red Cross
UK Office
44 Moorfields
London EC2Y 9AL


General enquiries about the work of the British Red Cross can be sent in writing to: Information Resources, British Red Cross, UK Office, 44 Moorfields, London EC2Y 9AL, or please call 0344 412 2804.